Order Confirmation Emails
Immediately after we accept an order placed by you on our website, you will receive an email that contains information regarding the details of your order. The order confirmation email is not your receipt, it is just confirming the order you have placed is being processed. Payment will only be taken once the item has been dispatched, once your order is dispatched for delivery we will then send an email confirming this; please feel free to print it for your records. The e-mail includes your order number, the details of the products, prices, quantities, promotional information, payment method, your delivery and billing addresses as well as the delivery method you selected.
UNIQUE order process is automated to dispatch products quickly and accurately. Your order begins processing immediately after you click “Place Order” on the Review Order page in Checkout. During processing time it may be possible to cancel your order, but once the order moves into the shipping process, it cannot be cancelled. To attempt to cancel your order during processing please contact us at email@example.com
Problems with Checkout
If you seem to be having issues with the online checkout system, please feel to contact customer service at firstname.lastname@example.org and have them assist you in completing your order.
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In the event that a Unique Cosmetics product is mistakenly listed at an incorrect price, Unique Cosmetics reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Unique Cosmetics reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Unique Cosmetics shall issue a credit to your credit card account in the amount of the incorrect price.
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